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  • The HERMETIC dry bags with patented Gooper® technology are the only hermetic self-sealing bags that fasten with a magnetic latching system.

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Recall: HERMETIC Dry Bag Medi, item number D-11111A-F0000(PTTT), petrol, lot number 2409140930201

The safety, proper functioning and use of the products mentioned with the affected lot number 2409140930201 cannot be guaranteed.    Fidlock therefore urges all users and customers to stop using products from the relevant lot, to store the products safely and out of the reach of children, and to dispose of them in a secure manner.

In lot 2409140930201 of the Hermetic Dry Bag, item number D-11111A-F0000(PTTT), the adhesive bonding of the closure strips to the bag’s film is faulty and may come away completely or partially, causing the product to lose its function and allowing individual magnets to fall out. The magnets are classified as small parts that can be swallowed and pose a high risk, particularly to children, as they may swallow them. Swallowing the magnets (particularly several at once) poses a serious health risk and can lead to death.  

Affected Products

The products affected are the Fidlock Hermetic Dry Bag in size Medi with lot number 2409140930201.

The affected lot contains only the item number D-11111A-F0000(PTTT) and was dispatched from December 2024 onwards.

The lot number is printed directly on the product, and users can identify affected products by checking the lot number. 



Abbildung 1: Produktfoto

Description of the defect in the affected products

Products in the Hermetic range are characterised by a water- and dust-tight closure mechanism consisting of sealing strips with embedded permanent magnets. Within these sealing strips, the embedded permanent magnets ensure that the system closes automatically. 

During the manufacture of the product, the sealing strips containing the magnets are firmly bonded to the outer walls of the pouch, forming a solid composite of sealing strips, magnets and film.

A manufacturing defect has occurred in the affected lot, causing the sealing strips to become very brittle and fragile and/or resulting in a faulty bond between the sealing strips and the bag walls. This leads to the partial or complete detachment of the sealing strips, and the magnets embedded in the sealing strips may simply fall out.

Identification of defect products

It must be assumed that all products from the affected lot are defect or that the defect will become apparent during further use.

To identify the affected items, the lot number must be checked. 

The lot number is located on the back of the seal strip. (See Figure 2)

Only products with the lot number 2409140930201 are affected by the recall.


Figure 2: Identification of LOT number

Fidlock is taking action

  • Fidlock is hereby informing customers – and, where possible, users who may have received the defect products – via this channel and other means.
  • The distribution of products from the relevant lot was immediately halted .
  • The supplier of products from the relevant lot has been informed so that corrective and preventative measures can be taken.
  • The cause of the defect is being investigated and, based on the findings, appropriate precautions will be taken in collaboration with the product supplier to prevent similar defects in the manufacturing process in future.

 Users who own products from the affected lot must not continue to use them. Store the product in a safe place out of the reach of children, or dispose of it in such a way that the product or its components cannot under any circumstances accidentally come within the reach of children.

Possible exchange and replacement for end consumers 

Users and end consumers who have purchased the relevant products should, as a general rule, contact the retailer from whom they purchased the product. It is up to the retailer to decide whether to replace the product or refund the purchase price, and how the exchange or refund will be processed.

Fidlock is also offering all end consumers from the following countries – Germany, France, Italy, Austria, the Netherlands, Belgium, Poland, Denmark, Ireland, Sweden, Finland, the Czech Republic, Luxembourg, the UK and Switzerland – the option to replace the goods with an equivalent product, or, if preferred, to receive a refund of the purchase price upon presentation of the receipt or of the product’s original value in the form of a voucher for the FIDLOCK online shop. 

End consumers from France, Italy, Austria, the Netherlands, Belgium, Poland, Denmark, Ireland, Sweden, Finland, the Czech Republic, Luxembourg, the UK and Switzerland should contact FIDLOCK directly at recall_2609@fidlock.com. This option is not available to end consumers from other countries; they must contact their retailer!

For documentation purposes and to facilitate processing, FIDLOCK recommends rendering the affected product completely unusable – for example, by cutting open the pouch – and then photographing it in such a way that both the unusable product and the lot number on the bars are clearly visible. End consumers are asked to inform FIDLOCK whether they would like a replacement with an equivalent product, receive a refund of the purchase price upon presentation of the receipt or a gift card for the FIDLOCK online store.

However, when replacing the affected product, FIDLOCK cannot guarantee that the equivalent product will be identical in colour or size to the affected product. 

Once contact has been made, FIDLOCK will, without any red tape, arrange for a replacement and its delivery, or process the order via the online shop, based on the photograph(s), the invoice where applicable, and the end consumer’s request.

Possible exchange and replacement for retailers and distributors

Retailers and distributors are urged to first check their warehouses and sales outlets for products from the relevant lot and to cease sales immediately. Retailers and distributors must ensure that products from the relevant lot held in their warehouses and retail outlets are stored safely and, where necessary, disposed of securely. Retailers and distributors are required to comply with the statutory reporting obligations, deadlines and other requirements applicable to them in their respective countries.

FIDLOCK is happy to assist retailers and distributors in developing solutions to ensure that the replacement of products from the relevant lot for end consumers is carried out as efficiently as possible.

FIDLOCK asks affected retailers and distributors to contact their respective contact partner at FIDLOCK.


We regret this incident and apologise for any inconvenience caused to our customers. However, in the interests of product safety for end consumers, we consider this recall to be essential.

Please do not hesitate to contact us if you have any queries or require further assistance.